Cassandra Hotel - Vancouver

Cassandra Hotel in Vancouver's Collingwood neighborhood with Canada's first GOKI smart lock system

Technology & Security

Hotel Cassandra is the first hotel in Canada to offer the GOKI smart lock system, allowing guests to access rooms and building entrances through a digital code sent to their smartphone. The hotel also provides a digital concierge service and contactless check-in and check-out, all managed via a guest's mobile device. Security is reinforced by CCTV in common areas, CCTV outside the property, fire extinguishers, and smoke alarms throughout the building.

Rooms & Amenities

All guest rooms at Cassandra Hotel Vancouver include a fridge, microwave, coffee machine, and tea-making supplies, along with secured WiFi and cable TV. The rooms are soundproof and equipped with air conditioning and heating, providing a quiet environment despite the Kingsway location. Guests also receive complimentary on-site parking, a benefit that sets this hotel apart from many others in the area.

Location & Neighborhood

Cassandra Hotel sits on Kingsway, a major Vancouver artery, with the Joyce-Collingwood Skytrain station a 10-minute walk away, giving direct access to downtown and Metrotown. The Collingwood neighborhood offers a variety of dining options, including Chinese, Indian, Japanese, and Filipino restaurants, plus major banks, grocery chains, and cafes within walking distance. A bus stop is just a 2-3 minute walk from the hotel, connecting guests to other parts of the city.

Guest Services & Staff

The front desk team at Cassandra Hotel Vancouver, notably Handra, Ngan, and Chandra, is known for providing personalized recommendations on local restaurants and attractions. The hotel offers a tour desk, luggage storage, and a concierge service to assist with travel planning. During the day, complimentary refreshments such as coffee, cookies, and fruit drinks are available in the lobby, and a vending machine provides additional snacks.

Parking & Transportation

Cassandra Hotel provides free on-site parking for all guests, including a parking garage and a designated parking area at the front of the building. The hotel recently completed elevator upgrades to improve convenience for guests moving between floors. For those without a car, the Joyce-Collingwood Skytrain station and multiple bus routes offer easy access to Vancouver's main attractions and the airport via transit connections.

• Technology: Canada's first GOKI smart lock system
• Location: 10-minute walk to Joyce-Collingwood Skytrain
• Rooms: Soundproof with fridge, microwave, and coffee machine
• Parking: Free on-site parking and parking garage
• Security: CCTV and digital keyless entry